Our Newest Reviews Liz
Brilliant communication and follow up; your company took a pair of old cuff links, possibly 20 years old , that were broken, they had them repaired, cleaned and posted back to us by secure postage without any charge at all.
Sadly it is an extremely rare occurrence these days to find such service and customer care especially after 20 years or so, our grateful thanks to Heather and the repair team at South Crofty. We look forward to our next visit and we will be telling everyone!
16.06.17


Valerie
On Thursday 27th April I placed an order for a mistletoe Christmas decoration at about 15.20 pm. It was delivered at about 10.00am the next day. Thank you for such brilliant service. I was really pleased especially as I have bought it as a gift for my son, who was a miner at South Crofty, and his wife for their 10th wedding anniversary in a few days time.
Thank you very much.
02.05.17

Karen
Received today with many thanks.
I cannot wait to see my husbands face when he receives his Anniversary present, I just know he will love them, beautifully presented. Such speedy service too.
19.04.17

Lalenya
Thank you. I am so glad I found the perfect 10th Wedding anniversary gift for later this month!
11.04.17

Kayley
Amazing service! Ordered one of your gorgeous decorations yesterday at 1pm for a 10th wedding anniversary gift for my best friend - formerly of beautiful Cornwall - arrived at 10am this morning. Phenomenal service! Thanks so much - what a lovely Easter/wedding anniversary parcel they'll be receiving in a few days!
04.04.17
Pete
Your quick turnaround and customer service is excellent in this time of poor service in online retail.
23.10.16

Andrew
How wonderful! I wish every company was as user-friendly and as efficient as yours. Amazing service and I am very grateful for your involvement and keeping me up to date with the progress of my order.
18.10.16

Carole
Thank you for your prompt response to my enquiry and thank you for the information.
17.10.16

Catherine
Many thanks for dealing with this so quickly for me, you've saved me from an embarrassing anniversary morning!
16.10.16

Lizzie
Thanks very much, great service.
11.10.16

Kevin
Many thanks for your speedy delivery of the twist pendant that I ordered yesterday. It's absolutely brilliant I'm sure my wife will love it. I will be back to order matching earrings shortly!
01.09.16

Clive
Absolutely amazing service! I was struggling for a gift for my wife for our 10th anniversary and only stumbled across your site yesterday. I ordered in the afternoon and it arrived today. Admittedly, when I ordered I wasn't 100% sure it would arrive on time. It's a perfect gift given it's tin for our tenth and also the sentimental value that Cornwall holds for us (it's our holiday destination of choice). Thank you for your amazing service and a beautiful piece of jewellery.
31.08.16

David
Thank you for the wonderful service, I now have a wonderful Anniversary present that my daughter chose for my wife.
25.08.16

Mark
I'm sure it will be wonderful and my wife will love it. Its not our anniversary until the 15th July and I think I will struggle to not give it to her early…
05.07.16

Matt
I just wanted to thank you for your excellent customer service.
26.06.16

Bridget
Just a quick line to thank you for the excellent service - the pin arrived on Wednesday in time for the big day!
21.06.16

Andrew
I just wanted to say thank-you for despatching this order so promptly. It duly arrived here in Sydney yesterday in time for my 10th wedding anniversary today and my wife was absolutely delighted with the pendant. Thank you.
20.06.16

Caroline
I found your site having searched for a 10th Anniversary gift for my husband, I was so impressed. Lovely jewellery and how nice to be able to buy gifts made entirely in the UK.
15.06.16

Brenda
Just to let you know the cross and chain arrived safely and to thank you once again for the excellent way my query has been dealt with, it is much appreciated.
21.05.16

Rebecca
Just a note to say thanks so much for your help last week. Tom loves his new cufflinks! We had a lovely two weeks in Cornwall and I will be in touch later in the year to buy one of your Christmas decorations for the tree.
06.05.16

Peter
Thank you and your team very much. My wife is over the moon with her pendant and has worn it to our niece's first birthday party today with much pride.
04.06.16

Linda
Thank you very much for your very fast and efficient service, the parcel arrived on Wednesday and I'm very pleased with the cufflinks. I'm sure my Cornish husband will be too when he sees his 10th Wedding Anniversary gift.
01.06.16

Simon
I just wanted to write and thank you for your service. Your products are easily the best that I came across in my search for gifts made from Tin, to celebrate 10 years of marriage with my wife. She will love the pendant and again thank you for your help.
25.05.16

Josh
Even though I had just missed your cut off time for Next Day Delivery, quick phone call confirmed my order would still be despatched and sure enough it arrived this morning in time for my anniversary tomorrow. Crisis averted! Very grateful!
11.05.16

Sam
I was delighted with the pendant and cufflinks, the quality and design are absolutely beautiful. I will recommend you widely and will not hesitate to shop again.
22.02.16

Keith
Just a short note to say thank you for your attention and dealing with my wife's necklace. It was received safely and on time. Excellent customer service.
18.02.16

Anonymous
Thank you. Perfect delivery and beautiful cuff links!
09.01.16
Steve
I received my ring this morning thank you. Just stunning that's all I can say. Can you please pass on my thanks and gratitude for an absolutely beautiful piece of work.
19.12.15

Claire
I received the cufflinks on Saturday they look fantastic! Thank you for all your help you have gone above and beyond.
07.12.15

Graham
Fabulous service, thank you. The speediest delivery I have ever experienced! Thank you.
25.11.15

Pauline (purchased ring and collected whilst on holiday).
Thank you for making the whole experience memorable we certainly enjoyed our weekend in Cornwall and will recommend your business to our friends.
12.10.15

Nichole
I wanted to say thank you very much for the cuff links that I purchased from you for my husband for our 10 years wedding anniversary. He absolutely loved them! Thank you too for your prompt attention to my last minute order too, I really appreciated it.
10.09.15

Garry
Received and my wife loves them. Thanks so much for your help on this, you have great customer service.
19.08.15

Adrian
I just wanted to let you know that the earrings arrived safely in the post yesterday and that my wife was delighted. Many thanks for being so helpful and for the really excellent service.
23.07.15

Tim
Brilliant. I just wanted to thank you for an excellent service and brilliant product. I ordered a heart pendant yesterday on your website for my wedding anniversary and it arrived today! Thank you so much.
08.07.15

Maria – Single replacement cufflink
Thank you for your prompt and very helpful reply. That is great news!
01.07.15

Karyn
Thank you so much for the reply, fantastic news and amazing service.
30.06.15

Kristin – silver ring with Cornish tin inlay
Arrived yesterday, it's beautiful. Thank you so much!
25.06.15

David
Many thanks. The package arrived safely and was much appreciated.
26.05.15

Jon
Pendant arrived safely, thank you. Very happy Wife = very happy Husband :-) Simply unequalled customer service, thank you.
30.04.15

Sue
Very prompt service with a personal touch, and a delightful product.
09.04.15

David
Thanks again to you for all your efforts on our behalf, it's very much appreciated.
25.03.15

Zoe
Further to my earlier review, have made another great purchase from South Crofty. Beautiful jewellery, excellent customer service. Highly recommended. 5 stars.
21.03.15

Deborah
Thank you for the order that I received on Saturday. It was extremely quick and I am thrilled with the purchase.
02.02.15

Simon
Thank you very much for being so obliging. This was very much appreciated.
22.01.15

Chris
Just before Christmas I ordered a couple of items from your website as gifts for our 10th Wedding Anniversary. You were kind enough to post them all the way out to me here in Abu Dhabi free of charge and very promptly. My wife was really moved by her gift and best of all my sister-in-law, who assumed that 'tin jewellery' would be awful - is also really impressed!
13.01.15

Robin
Many thanks, that's very kind of you.
10.01.15

Anne
Many thanks for your efforts and great service.
3.01.15

Matt
Jewellery arrived this morning excellent service thanks for making sure it got here on time much appreciated.
16.12.14

Kevin
None of this would have happened without your proactive communication so thank you to you for helping get this to work. Happy Christmas and New Year!
10.12.14

Simon
I have found the service to always be exemplary and every single order has arrived quickly and in superb condition, usually exceeding my expectations in how beautiful the items are.
21.11.14

Jane
I just wanted to thank you very much for the beautiful Christmas decorations that I ordered, I'm delighted with them and know that my daughter and her husband will love them too. I couldn't have chosen anything better. Excellent service!!
17.11.14

Amanda
A massive thank you for your prompt and excellent service.
28.10.14

Clare
I must commend you on the service you have provided.
22.10.14

Paul
Many thanks for your assistance. Your service has been refreshingly excellent.
10.09.14

Lorna
Earrings arrived today and I am delighted with them! Thanks so much for a brilliant service and beautiful jewellery, I will definitely be back for more!
04.09.14

Alison
I just wanted to say a huge thank you for all your help with my enquiry. The cuff links arrived today and they are perfect.
02.09.14

Jane
Thank you very much for your helpful and efficient service, much appreciated.
27.08.14

Neil
I got the ring in the post this morning, its beautiful! I would like to thank you especially for getting the ring to me in time.
20.08.14

Phillip
Many thanks for your help, swift responses and understanding/flexibility. Fantastic customer service!
13.08.14

Sarah
Thank you for your attention to detail and great customer service.
28.07.14

Alan
Just a quick note to say thank you ever so much for the quick dispatch and response to my request.
24.06.14

Penny
Your company certainly has an excellent attitude. Thank you.
11.06.14

Alex
It arrived today! I'm amazed, the delivery was so fast! It looks lovely, I'm sure my wife will love it. Thanks again for all your help and for your best wishes, I can't quite believe it's been 10 years already!
07.05.14

Lynne
Hello, just wanted to tell you how very pleased I am to be the recipient of the Kerenza 'Double Heart' Pendant and Earrings set which was given to me by my husband. I absolutely love them and they will be a forever reminder of our 10 years of marriage.
01.05.14

Christine
Many thanks for your courteous and helpful reply I am sure I will purchase other items.
29.04.14

Ian
Thank you for your speedy reply and professional service.
28.04.14

Alan
That's brilliant, thank you very much for your help, it's been excellent.
12.03.14

Sacha
Why can't all companies have customer service like yours?
10.02.14

Donna
Thank you SO much for your fantastic service and the attention to this purchase you have provided. Your effort in following this up for me is very appreciated and I must say, extremely professional....
11.01.14

Woody
Good news - the jewellery arrived this morning and is lovely. Thank you for your prompt follow up to my original email.
04.01.14

Sara
Wow that is fantastic! Thank you again.
13.12.13

Tom
Thank you very much! Excellent customer service.
01.12.13

Lee
I have received my delivery as you said I would. Thank you again for your time and patience and the necklace is fantastic. Thanks again for your help.
21.11.13

Susie
Thank you so much for all your help, your customer service is excellent!
04.11.13

Jonathan
Dear Croftytin. Ordered yesterday at 15:42. Received today around midday = outstanding service. You may consider this positive feedback! What's more, the item is lovely.
01.11.13

Anne
I wanted to let you know that the tin shaped cufflinks I ordered on Tuesday of this week arrived with me yesterday. I am impressed with the speed and efficiency of your service. Thank you.
17.10.13

Mark
Thank you for getting back to me so quickly. Amazing service. I have just ordered the pendant online.
01.10.13

Richard
Hi, I got my order today, absolutely delighted with it, rapid delivery too! I'll be sure to recommend you. Many thanks ;-) A delighted customer.
23.09.13

Caroline
Hi, I have just received the cufflinks which are for my husbands 10th anniversary gift, they are absolutely beautiful and well crafted as well as being stamped on the back which was unexpected but definitely adds value to the authenticity. I will certainly buy from you again. Thank you once again.
07.09.13

Cathy
Thank you for the speedy reply. I#m most impressed with your customer service procedures.
13.08.13

Demelza
What an amazing and unique company you are! Living locally I can't believe I hadn't found you sooner. Perfect presents to send to family and friends overseas. Will be back to do my Christmas shopping!
25.07.13

Marilyn
Thank you so much for the earrings, they look fab!
21.06.13

Sarah
Thank you very much, I am very impressed with your customer service level!
20.06.13

Lowenna
Husband purchased necklace for my anniversary and I couldn't resist buying myself the earrings to match! Lovely.
10.06.13

Paul
Website was nice and clear and easy to use - much better than other Cornish tin jewellers. I like that you show the gift boxes too. Site found by Google '10th Anniversary Gifts Tin'.
04.06.13

Elaine
I haven't seen the cufflinks yet but they have arrived safely and my husband is delighted with them. Thank you so much for your assistance.
30.05.13

Katie
SO pleased with my new jewellery! Really modern, and different to anything available on the High Street. Brilliant!
03.05.13

Dan
Hello, just to let you know the pendant was really well received! I bought this for my wife for our 10th anniversary and she is really pleased. Thank you for the jewellery.
20.04.13

David
Many thanks for helping me choose my wife's anniversary gift - and to receive my order in the post less than 24hrs after our conversation was incredible! She was bowled over with the necklace and I know your website will be the first place she turns when looking for family birthday presents in the future. Keep up the good work!
04.04.13

Alan
Thank you so much for your excellent service and help. I will be recommending you to family and friends.
15.03.13

Ian
Just wanted to let you know my wife is delighted with the necklace! Many thanks for your help and advice.
23.02.13

Karen
I just wanted to say thank you for a great product which is ideal for my husband's 10th wedding anniversary present. The cufflinks are gorgeous and I think he will love them. I was so happy to be able to get them so quickly and they arrived as promised the next day. Great website too!
16.01.13