Please note that following the announcement regarding the latest lockdown we will only be posting out orders on a Monday, Wednesday and Friday.
You are still able to select next day delivery but these will only go out on these designated post days.
If your order is urgent please get in touch and we will try to assist you.
Order before 1pm for same day dispatch. We are closed Saturdays, Sundays and Bank Holidays. Orders received during these times will be processed the next working day.
Royal Mail 2nd Class delivery is free on all orders over £20. For orders under £20, there will be a shipping fee of £2.90. Expected delivery time within the UK is 3-5 working days.
Royal Mail Guaranteed Next Day Delivery is also available for purchases made before 1pm at a cost of £7.00. A signature will be required to accept delivery.
Royal Mail Guaranteed Saturday Delivery is available for purchases made before 1pm on a Friday at a cost of £17.50. A signature will be required to accept delivery.
All international deliveries will require a signature upon receipt. Tracking services will be provided where possible, but please be aware that some countries do not support mail tracking services. For further details, please visit the Royal Mail website.
Europe - £10.00. Expected delivery time is 7-14 working days.
Rest of world - £10.00. Expected delivery time is 14-21 working days.
Overseas Postage must be selected at the checkout.
Please be aware that now the UK has left the EU, anyone purchasing from outside the UK may be charged customs and VAT duties as their items enter their own country. These duties are set by the government of each country and are outside our control. Payment of these charges are the responsibility of the customer.
Can I return an item?
We cannot accept any returns on earrings due to hygiene reasons.
Should an item be faulty we will happily replace or refund the item. Please send your item by recorded delivery and enclose a brief covering letter that includes your name, address and a contact number/email, along with the reasons for return. Our returns address is:
Office 26 Victoria Commercial Centre
Please be aware that items that arrive damaged will not be refunded.
If you have any queries, please contact South Crofty Collection on 07468 479 108 or email email@example.com.